About Jake
As Service Advisor, I’m proud to be part of the team helping to keep customers’ cars running smoothly and safely. I enjoy helping people get to the bottom of their vehicle concerns and finding solutions. Originally from Wadsworth, OH, I studied automotive engineering at Stark State College. I’m also EPA HVAC certified and a GM ASEP graduate. I started in the automotive industry over twenty years ago as a parts counter salesperson. I worked for a while as a lube tech and a porter before joining a dealership team and eventually advancing to service advisor. When I’m not working, I enjoy motorsports and tinkering on my own cars. I'm currently building a 87 Monte Carlo SS to compete in SCCA CAM T class autocross. My favorite recent vacations have been the Pikes Peak hill climb and Bonneville salt flats, followed closely by Yellowstone Nat'l park, Arches Nat'l park.
Customer rating
4.9 / 5 based on 2283 ratings (1409 written reviews)
Recent reviews
Work was performed quickly, accurately and on time. everything was properly explained.
— Martin S. ,
Jake is so friendly and knowledgeable.
— Chad F. ,
Excellent experience!!
— Lisa M. ,
Jake is always great to work with!!! Jake and your entire service department are the reason I returned to your dealership when I was ready for a new car. Why shop elsewhere when I know I’ll get the best care at Serra Acura?
— Linda P. ,
Jake was very pleasant and got me in / out timely.
— Vicki R. ,
Great
— Joanne S. ,
Smooth and easy.
— Robert C. ,
Jake is always professional, cheerful, and easy to work with. I feel like I always get his honest review of what is needed with my car. I can ask him questions and he answers them to my satisfaction.
— Lee Ann B. ,
Very good.
— Dane T. ,
Couldn't have been better. Jake was great.
— Chad B. ,